[SOLVED] Random restarts Dell XPS 8930 Catalina

bonemill

New member
Joined
Oct 26, 2019
macOS
10.15.5
Mobo
Dell XPS 8930
CPU
i7-8700
GPU
RX 580
#1
Since I updated to Catalina from Mojave I keep getting random restarts with no real panic in the log. I see a lot of logging going on for "IOAudioFamily" going on before the restart but no concrete trace to what's going wrong.

Running on a Dell XPS 8930. Ebrything else is working like a charm.
Big thanks to Hackintosher and EdHawk for this amazing site.

2019-10-26 17:33:19.466385-0500 localhost kernel[0]: (IOAudioFamily) - IOAudioEngineUserClient::registerClientBuffer64() result 0x0

2019-10-26 17:33:19.466385-0500 localhost kernel[0]: (IOAudioFamily) - IOAudioEngineUserClient::safeRegisterClientBuffer64 returns 0x0

2019-10-26 17:33:19.466387-0500 localhost kernel[0]: (IOAudioFamily) - IOAudioEngineUserClient::registerBuffer64 0x0 0x10a956000 0x8010 0x6c returns 0x0

2019-10-26 17:33:19.466387-0500 localhost kernel[0]: (IOAudioFamily) - IOAudioEngineUserClient::externalMethod returns 0x0

2019-10-26 17:33:19.466397-0500 localhost kernel[0]: (IOAudioFamily) + IOAudioEngineUserClient::externalMethod, selector=0x3, arg0 0x0, arg1 0x0, arg2 0x0 arg3 0x0

2019-10-26 17:33:19.466398-0500 localhost kernel[0]: (IOAudioFamily) scalarInputCount=0x0 structureInputSize 0x0, scalarOutputCount 0x0, structureOutputSize 0x0

2019-10-26 17:33:19.466399-0500 localhost kernel[0]: (IOAudioFamily) + IOAudioEngineUserClient[<private>]::startClient() - 0

2019-10-26 17:33:19.466400-0500 localhost kernel[0]: (IOAudioFamily) audioEngine && !isInactive(). State = 0

2019-10-26 17:33:19.466401-0500 localhost kernel[0]: (IOAudioFamily) audioEngine->getState() != kIOAudioEnginePaused

2019-10-26 17:35:14.000042-0500 localhost kernel[0]: mem_actual: 0x800000000

legacy sane_size: 0x7f8000000

2019-10-26 17:35:14.000050-0500 localhost kernel[0]: PMAP: PCID enabled

2019-10-26 17:35:14.000052-0500 localhost kernel[0]: PMAP: Supervisor Mode Execute Protection enabled

2019-10-26 17:35:14.000053-0500 localhost kernel[0]: PMAP: Supervisor Mode Access Protection enabled
 
Joined
Oct 26, 2019
macOS
10.14.6
Mobo
Aorus z370 Gaming 7
CPU
Intel i7 8700k
GPU
None Yet (Intel IGFX)
#2
Do not jump on to someone else's post to bitch about not receiving any help.
hey man i dont really know alot about this stuff but im just hoping someone would help its been 7 hours since i posted on this forum waiting for a reply but no one seems to reply,
are you by any chance good at fixing EFI problem or know exactly what to do for a specific motherboard and processor to get the right files and to remove the drivers or kext that are messing with the boot
 

Edhawk

Moderator
Joined
Apr 10, 2018
macOS
10.15.5
Mobo
GA-Z97X-UD5H
CPU
i7-4790K
GPU
Powercolor RX 580 8GB
#3
@bonemill Post a copy of the following:
  1. Your working CLOVER folder
  2. Your Bootlog, can be obtained from Clover Configurator or Hackintool applications.
  3. Screenshot of /Library/Extensions folder - Press CMD+Shift+4, the cursor turns to crosshair, use this to draw a window around the view of your /Library/Extensions folder, as shown below.
  4. Link to the specification for your XPS.
Screenshot 2019-10-27 at 16.49.55.png
Screenshot of my /Library/Extensions folder (/L/E) containing all the third-party kexts I have installed.
 

bonemill

New member
Joined
Oct 26, 2019
macOS
10.15.5
Mobo
Dell XPS 8930
CPU
i7-8700
GPU
RX 580
#4

Attachments

Edhawk

Moderator
Joined
Apr 10, 2018
macOS
10.15.5
Mobo
GA-Z97X-UD5H
CPU
i7-4790K
GPU
Powercolor RX 580 8GB
#5
@bonemill your bootlog shows the following issues:
  1. It also takes a long time to complete, 27.99 seconds, when most complete in around 7 seconds or less.
  2. One of the reasons for this time difference is the number of Volumes (partitions) being scanned. Your system has 35 Volumes. This is a lot of disks and volumes by any stretch of the imagination. Not sure if you can reduce the number of disks but it is something to think about.
  3. You have two WiFi cards installed, 1x Atheros and 1x Broadcom. Are you using one for macOS and one for Windows? If yes, confirm which Broadcom card you are using and I may be able to provide the Windows drivers for the WiFi and BT. So you only need to have the one card installed.
  4. Emuvariable.efi causes a fairly long delay in the bootlog. Unless you found previously that you couldn't boot without this driver I would remove it. It is usually helpful in the early installation stages, i.e. when first installing macOS but it is not generally required once you are up and running and your NVRAM is working correctly.
  5. You have a number of DSDT rename patches showing in the bootlog, only two of them are being used. EH01, EH02 and XHC1 are not used.
  6. You have a 300-series board (assumed because you have the i7-8700K CPU). Do you need XHCI-200-series-injector.kext when you have an SSDT-UIAC.aml in your /CLOVER/ACPI/patched folder.
I have taken the liberty of attaching a revised CLOVER folder for you to try. I have made the following changes when compared to your current CLOVER folder:
  • Added SSDT-XOSI.aml to /CLOVER/ACPI/patched folder
  • Deleted the following drivers from /CLOVER/drivers/UEFI folder
    • apfs.efi
    • AppleImageCodec.efi
    • AppleKeyAggregator.efi
    • AppleUITheme.efi
    • EmuVariableUefi.efi
    • FirmwareVolume.efi
  • Added the following driver to /CLOVER/drivers/UEFI folder
    • ApfsDriverLoader.efi
  • Deleted the Numbered OSX and Off folders from /CLOVER/kexts folder
  • Deleted the following kexts from /CLOVER/kexts/Other folder:
    • CodecCommander.kext
    • FakeSMC_ACPISensors.kext
    • FakeSMC_CPUSensors.kext
    • FakeSMC_GPUSensors.kext
    • FakeSMC_LPCSensors.kext
    • FakeSMC_SMMSensors.kext
    • RealtekRTL8111.kext
    • XHCI-200-series-injector.kext
  • I have added the following kext to the /CLOVER/kexts/Other folder:
    • XHCI-unsupported.kext
  • I have deleted the BGM theme from /CLOVER/themes folder.
I have made the following changes to your config.plist:
  • ACPI Section:
    • Added a number of common DSDT/SSDT rename patches.
    • Removed a few rename patches that the bootlog showed were not used.
  • Boot Section: No changes
  • Boot Graphics Section : No changes
  • CPU Section: No changes
  • Devices Section: No changes
  • Disable Drivers Section: No changes
  • GUI Section:
    • Set Mouse options
    • Set Screen Resolution to 3840x2160
    • Added three common Hide Volume names:
      • \EFI\BOOT\BOOTX64.EFI
      • Windows
      • Legacy
  • Graphics Section:
    • Set RadeonDeInit=true
  • Kernel and Kext Patches Section: No changes
  • RT Variables Section:
    • Disabled SIP - CsrActiveConfig=0x67 instead of 0x3E7
    • Replaced MLB with new Board Serial Number
    • Generated ROM based on new SMBIOS
  • SMBIOS Section:
    • Changed SMBIOS to iMac 19.2 to match your CPU/system.
    • Checked new Serial with EveryMac and Apple Support.
  • System Parameters Section: No change.
This revised CLOVER folder is attached as CLOVER v2. You will need to change the name to CLOVER before you try it with your system.

Simply replace the existing CLOVER folder with the one I have attached and let me know how it behaves.

Post a new Bootlog having booted with the revised CLOVER folder, so I can compare the boot process for both folders and config.plist's.
 

Attachments

bonemill

New member
Joined
Oct 26, 2019
macOS
10.15.5
Mobo
Dell XPS 8930
CPU
i7-8700
GPU
RX 580
#6
Thanks so much for the quick reply and the great details. I did deploy your CLOVER folder but it panicked on boot I don't have the log from when it crashed.
I am back in a working state with my CLOVER folder and started apply changes at a time to see where it got of the rails.

Not sure where all that disks are coming from I have 3 internal and 2 external but I did see them now when I restored my CLOVER folder that's interesting never saw them before. Wondering if Carbon Copy Cloner got a bit to excited.

I will be back with more details.
 

bonemill

New member
Joined
Oct 26, 2019
macOS
10.15.5
Mobo
Dell XPS 8930
CPU
i7-8700
GPU
RX 580
#7
O.K I am done applying and updating everything to your specs aside changing the SMBIOS to 19.2. This is the last one that I still have to test. Attached the latest boot.log and my updated CLOVER folder.

Network Card: I bought a BCM94360CS2 1200Mbps 802.11ac Wireless WiFi Adapter PCI-E WLAN Card with Bluetooth 4.0 so that I could get handoff and continuity working. Working fine. The card from Dell I could never get to work. I rarely use the windows boot.

I got down to 31 volumes ;) Need to clean that up seems they all have PreBoot and Recovery volumes.

Thanks so much for your help so far. Learned a lot today! So far no restart yet.....
 

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bonemill

New member
Joined
Oct 26, 2019
macOS
10.15.5
Mobo
Dell XPS 8930
CPU
i7-8700
GPU
RX 580
#8
No restarts. Uptime 19hours and counting. Super happy all is working well so far.
 

bonemill

New member
Joined
Oct 26, 2019
macOS
10.15.5
Mobo
Dell XPS 8930
CPU
i7-8700
GPU
RX 580
#9
In the morning dark screen and no wake on mouse or keyboard input. Found some suggestion related to Optical Drive and sleep. Well at least its up when its up :)
I may try to disconnect it and see if this makes it go away. Don't really need an optical drive anymore.

Found this panic report
Panic(cpu 2 caller 0xffffff800c2290b7): "IOSCSIPeripheralDeviceType05::setPowerState(0xffffff8054367e30 : 0xffffff7f8c4f218a, 1 -> 4) timed out after 101448 ms"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.11.26/iokit/Kernel/IOServicePM.cpp:5302
 

bonemill

New member
Joined
Oct 26, 2019
macOS
10.15.5
Mobo
Dell XPS 8930
CPU
i7-8700
GPU
RX 580
#10
@Edhawk thanks so much I have a very stable machine now. Unplugging the DVD did fix the latest KP that I had.
 

Edhawk

Moderator
Joined
Apr 10, 2018
macOS
10.15.5
Mobo
GA-Z97X-UD5H
CPU
i7-4790K
GPU
Powercolor RX 580 8GB
#11
Good to hear.