Hackintosh iMessage + iCloud + FaceTime Repair Guide

iMessage, iCloud and even FaceTime are definitely apps that can work on a hackintosh, however when there is something wrong such as an improper configuration with the EFI or the network setup that can lead to things like iMessage throwing an error that it can’t sign you in. However sometimes the problem can also be hardware related in the case of using a AMD/Ryzen system to which I haven’t nor anybody I know of has gotten these services to work, but if you have an Intel hackintosh here’s the usual suspects that can be preventing you from fully becoming 100%  hackintosh.

1. BSD Device Names

If the BSD Device Names of your Active Services such as Ethernet, Wi-Fi are set incorrectly this can prevent iMessage/iCloud/FaceTime from working.

Set correct BSD name:

  1. Open Terminal
  2. Paste sudo rm -rf /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist into Terminal and enter password on prompt
  3. Paste sudo rm -rf /Library/Preferences/SystemConfiguration/preferences.plist into Terminal
  4. Reboot Hackintosh and check iMessage/iCloud/Facetime
    Reset Mac BSD values

2. Bad System Preferences

If you have had Mac OS running for awhile then it’s a possibility that from mix matching things trying to get these services to work that the configuration files that these services use have gotten messed up. So what we can do is clean up these configuration files, but before you can do this step you will need to make sure you are signed out of all iCloud related services and restart your machine that way they aren’t running when we remove the configuration files they rely on.

To delete/reset Preferences:

Make sure you are signed out of all services and restart before beginning these steps.

  1. Open Terminal
  2. Enter sudo rm into Terminal to trigger password prompt if necessary.
  3. Paste all at once into Terminal:
    sudo rm -rf ~/Library/Caches/com.apple.iCloudHelper* \
                ~/Library/Caches/com.apple.Messages* \
                ~/Library/Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent* \
                ~/Library/Preferences/com.apple.iChat* \
                ~/Library/Preferences/com.apple.icloud* \
                ~/Library/Preferences/com.apple.imagent* \
                ~/Library/Preferences/com.apple.imessage* \
                ~/Library/Preferences/com.apple.imservice* \
                ~/Library/Preferences/com.apple.ids.service* \
                ~/Library/Preferences/com.apple.madrid.plist* \
                ~/Library/Preferences/com.apple.imessage.bag.plist* \
                ~/Library/Preferences/com.apple.identityserviced* \
                ~/Library/Preferences/com.apple.ids.service* \
                ~/Library/Preferences/com.apple.security* \
  4. Reboot Hackintosh and check iMessage/iCloud/Facetime
    Reset Apple Services in Terminal

3. NVRAM for Activation

Depending on your hackintosh configuration you may need EmuVariableUefi-64.efi for activation. Unusually if its an NVRAM related problem you also shouldnt’ be able to log in to the App Store with your Apple ID in addition to iMessage/iCloud/FaceTime

To add EmuVariableUefi-64.efi:

  1. Open Clover Configurator
  2. Mount your EFI Partition
  3. Open config.plist using Clover Configurator
  4. Click Install Drivers on left column of Clover Configurator
  5. Click EmuVariableUefi in bottom left box.
  6. Verify EmuVariableUefi-64.efi exists in /Volumes/EFI/EFI/Clover/Drivers64UEFI/

4. Proper SMBIOS Settings for Working Hackintosh iMessage

If iMessage still isn’t working after resetting the network and deleting system preferences than it’s most likely issue with whatever values are set in the SMBIOS section of your config.plist. Problems with the way the SMBIOS is set is the #1 reason a lot of people aren’t able to get iMessage or iCloud working.

4.1 Generate an Invalid Serial Number

  1. Download Clover Configurator if you don’t already have it
  2. Mount EFI partition
  3. Navigate to /Volumes/EFI/EFI/Clover/
  4. Right-click config.plist and open with Clover Configurator
  5. Click SMBIOS on left side
  6. Copy the Serial Number
  7. Go to checkcoverage.apple.com
  8. Paste Serial Number  and click Continue
  9. If it comes back as valid you will need to generate a new serial number until you get a error or invalid serial number
  10. Go back to Clover Configurator SMBIOS section
  11. Repeat Generate New and paste to checkcoverage.apple.com until you get an Invalid Serial Number

4.2 Set Custom Board Serial Number

Now that you have your own invalid serial number you need to replace the Board Serial Number with one containing your Invalid Serial Number along with 5 random digits. Since they can be any digits I keep the last five digits of the Board Serial Number and replace the first 12 with the Serial Number

  1. Copy Serial Number
  2. Replace the first 12 digits of Board Serial Number with the copied Serial Number

4.3 Unique UUID

  1. Open Terminal
  2. Generate a unique string by entering uuidgen into Terminal
  3. Copy & Paste the generated UUID value from Terminal into SmUUID in Clover Configurator -> SMBIOS
  4. Save config.plist
  5. Restart Hackintosh

Note: If generating your own SMBIOS values doesn’t work out for you then you can try using a valid Serial Number and verifying with checkcoverage.apple.com to find out if iMessage/iCloud/FaceTime issue is related to the SMBIOS or not. If iMessage works with a valid Serial Number then you didn’t generate your own SMBIOS values correctly. When using a Valid Serial Number you leave SmUUID blank. If iMessage/iCloud/FaceTime still doesn’t work with a valid Serial Number at least you know the issue is related to something else other than the SMBIOS values. If you can get your own fake Serial Number to work it’s recommended you not use a valid Serial Number permanently as that of course belongs to someone else’s Mac.

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18 Comments on "Hackintosh iMessage + iCloud + FaceTime Repair Guide"

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We should NOT use a “Valid” serial number because the number is actually used by an existing mac user. We should not disturb legitimate users, otherwise Apple may re-consider their tolerance for hackintoshing. Invalid serial numbers that Clover Configurator generates are quite enough to access FaceTime/iMessage/iCloud services.


can we guide for the new update we get how do install them as i see iTunes 12.7.3 macos high sierra 10.13.3 update combo


Hey, just a quick unrelated note that a lot of the hyperlinks in your older guides seem to be broken (unclickable). For example, in: https://hackintosher.com/guides/high-sierra-install-full-guide/



I have difficulty to get imessage work on my hackintosh. Can you take a look at my EFI and tell what the problem is? I have a Gigabyte Z97X-GAMING 3 motherboard and an Intel Core i3 4170 CPU. I followed https://www.tonymacx86.com/threads/an-idiots-guide-to-imessage.196827/, but a popup appears telling me call Apple support with a customer code.

Here is my EFI folder https://mega.nz/#!MA8UzY6A!5XdjLNmfdIe9_OaDGLvZ-tBE7F6J819Pjm1XBdjRlrg

Thank you very much.


This is the error I’m getting when I try to do it:

You cannot sign in to iMessage on this Mac at this time.
To use iMessage with this Mac, contact Apple Support and provide the code below.

Customer Code: 3170-9028-6119
Apple ID: ashaychangwani@gmail.com

I have tried to call them but they just asked me to update my software. I’m not sure what more to do. Any help would be very appreciated


I has same problem. but using an earlier registered apple id can login imessage.
Have you solved it?

Man Of Mstry
Man Of Mstry

The same error with me, strangely when I use real mac with my account, it can run well without errors. But when I use hackintosh, there is an error message.


I met a problem,
using an earlier registered apple id can login imessage,
but use new registered apple id login display “you cannot sign into iMessage on this mac at this time” and i get customer code and message to call to apple.

Can someone help?



I’m stuck in the same boat, not sure what I’m doing wrong… I guess maybe it blocked from the apple side? But strange it works on iphone


I think so, my new registered works on iphone,but can’t login Hackintosh imessage.
Sometimes the login is successful, but it expires after about 5 seconds.


Every time I save the new settings to config.plist, I get just the apple logo at boot (no loading bar) and it just hangs there. What could I be doing wrong?


Is it necessary to login into icloud first?

When I run imessage debug, I dont have a valid rom showing. Just FFFFFFFF


did you solve the bad rom number?


Thanks, great guide! Unfortunately it doesn’t seem to work for me… in particular I can’t get my USB Wifi to look as Built in (which is apparently crucial) and my integrated is not supported.
It worked smoothly for over a year but now I changed CPU, had to update the BIOS to make it recognize and got stuck.
My configuration: GA Z170N-WIFI BIOS F22f
Intel i5-7500 3.4 GHz
16 GB RAM 2x Crucial Ballistic Sport LT DDR4-2400
HD Seagate ST1000DM010
SSD Samsung EU 860 EVO 500GB
Gigabyte GeForce GTX 1050 Ti OC nVidia 4GB
PSU Corsair VS550
MacOS 10.12.6
I don’t care much about iMessage but keeping Calendar and contacts synced on ICloud is quite crucial…
Thanks for your time!